Stranded Passengers on MSC Bellissima to Return Soon

A significant development, nearly 2,000 passengers stranded on the MSC Bellissima cruise ship in Naha, Japan, are set to return home by Thursday. This announcement comes from Chen Shih-kai, the Minister of Transportation and Communications. The ship, operated by Mediterranean Shipping Company (MSC), experienced a malfunction that left it unable to depart from the Okinawa port. Among the passengers are 1,857 Taiwanese tourists who were eagerly awaiting their return. The situation has prompted swift action from the Taiwanese government and MSC to ensure the safe and timely return of all affected travelers.

Government Coordination for Safe Return

The Ministry of Transportation and Communications has taken proactive measures to facilitate the return of stranded passengers. Minister Chen reported that they have coordinated with domestic airlines and the Japanese government to arrange for larger aircraft and increase the number of flights. This effort will add approximately 748 seats over the next two days, allowing for a more efficient evacuation of passengers. The ministry is optimistic that with the help of additional charter flights, all travelers will be back in Taiwan by Thursday.

Democratic Progressive Party legislator Lee Kun-tse emphasized the importance of efficiency in overcoming administrative hurdles. He urged the ministry to work diligently to ensure that all passengers can return home as soon as possible. The government’s swift response highlights its commitment to passenger safety and satisfaction during this unexpected crisis.

Cruise ship break down leaves more than 1,800 Taiwanese stranded in Japan –

Compensation and Passenger Rights

In light of the disruption caused by the ship’s malfunction, MSC has offered compensation to affected travelers. The cruise operator will cover the costs of tickets for those who were impacted. However, there are concerns regarding the differences in costs for tickets and shore excursions. Legislator Lee has called on the Tourism Administration to collaborate with the Travel Quality Assurance Association to protect passengers’ rights and ensure they receive fair compensation.

Passengers who arranged their own transportation from Naha are eligible for compensation of up to $400 for international travel and $200 for domestic travel within Japan. Additionally, MSC has promised full refunds to all affected passengers. To further compensate for the inconvenience, the cruise operator will provide a voucher worth up to 50% of the ticket value, valid until December 31 of next year. This gesture aims to alleviate some of the financial burdens faced by travelers during this challenging situation.

As the situation unfolds, the focus remains on ensuring that all passengers are safely returned home and adequately compensated for their ordeal.